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Intercultural Competence - Negotiation: Interactions of members, intercultural Ruels

I


1. The strengths and weaknesses of how members of the negotiation interacted with each other.

Body Language: Bence, in my opinion kept good eye contact. You can tell from his posture that he was relaxed and listening. His facial expressions was very friendly, nodding his head when he was interested in a comment, showing approval and smiled to keep the atmosphere relaxed.


Organisational skills: In this category Bence showed signs of strengths and weaknesses. As the Chair he was constantly writing notes, made sure each person spoke and was heard. Bence should have been more firm with time management, giving each one a time limit and pointing out step by step our tasks.


Verbal communication: He did not use any “Tabus” in my opinion. Always using phrases such as “What do you think ” “Do you agree with…” “Can we…”


Body Language: In this category i think that Fernando was the weakest. On a normal day his body language would have been accepted. But during the meeting he was not sitting correctly for the first couple of minutes. His hands for most of the time were either covering his face, rapped around his chest, or under the table. Other than that his facial expressions were good and kept a friendly face through the meeting.


Verbal communication: He did not use any “Tabus” in my opinion. One thing that he could work on more is his pronunciation and loudness. When asked a question Fernando would most of the time look down at his paper while talking instead of directing his words directly at us. Due to this, and also his Spanish background, it was sometimes hard to understand what he wanted to say.

Other than that he was very affirmative with his decision, showed us from the beginning that he was interested in making the movie and kept a respectful tone throughout the negotiation.


Body Language: Raffi kept a straight face the entire meeting. He kept eye contact but never changed his facial expression. Body was in an upright position the whole time. I am not sure if his body language was proper in this situation, some what of a pokerface . He was not easy to read.


Verbal communication: I believe this was part of the instructions given to us in the middle of the negotiation, but Raffi was to affirmative with what he wanted to do. He implied that he is wasting his time at this meeting if we were not going to approve of this movie and to decide quickly so he could leave if not. This of course in a real life situation would be a strong “Tabu”.

Other than that Raffi kept a good tone while speaking, did not have a big pronunciation problem, looked around as he spoke and directed his words to us. This showed us that he knew what he wanted and was .....[read full text]

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3+⊇+ 7∋≈⊥∞∋⊥∞: 1≈ †+∞ +∞⊥;≈≈;≈⊥ +† †+∞ ∋∞∞†;≈⊥ ++∞ ≤+∞†⊇ †∞†† †+∋† 8∞;≈= ≠∋≈ ∞≈≤+∋†++†∋+†∞ ∋≈⊇ ∋ †;†††∞ †∞≈≈∞. 8∞ ≠∋≈ ⊥†∋+;≈⊥ †+∞ ++†∞ +† ∋≈ ∋∋∞+;≤∋≈ †∞≤+≈;≤;∋≈. 7+ ⊥∞† ;≈†+ †+∋† ++†∞ ≠∋≈ =∞++ +∋+⊇ †++ +;∋ ; ≤∋≈ ;∋∋⊥;≈∞. 0†+∞+ †+∋≈ †+∋† 8∞;≈= ∂∞⊥† ∞+∞ ≤+≈†∋≤†, +;≈ †∋≤∞ ≠∞+∞ +∞†∋≠∞⊇ ∋+≈† +† †+∞ †;∋∞. 1≈ ∞≈≤+∋†++†∋+†∞ ≈;†∞∋†;+≈≈ +∞ ≠+∞†⊇ ≤+∋≈⊥∞ †+∞ ⊥+≈;†;+≈;≈⊥ +† +;≈ +∋≈⊇≈ ∋≈⊇ ∋⊇{∞≈† +;≈ +∋≤∂.

0=∞+ ∋†† ;† ≠∋≈ {∞≈† ≈∞+=∞≈, ∋≈⊇ ; ≠∋≈ ≠∞†† ∋≠∋+∞ +† †+∋†, +∞† ;† ≈∞=∞+ +∞+† +;≈ ⊥∞+≈∞∋≈;+≈ ≈∂;††≈.


2∞++∋† ≤+∋∋∞≈;≤∋†;+≈: 8∞;≈= ≠∋≈ ⊥+∞††+ ⊥++⊇ ∋† +∞;≈⊥ ∋≈ ∋∋∞+;≤∋≈. 7+∞ ≈∋+≤∋≈∋ ≠+;†∞ †∋†∂;≈⊥ ≠∋≈ ≈+†;≤∞∋+†∞ ∋≈⊇ +=∞+≤+≈†;⊇∞≈≤∞ ≠∋≈ ∋†≈+ ⊇+∋;≈∋≈†. 8∞ +∋⊇ †+∞ †+⊥;≤∋† “1 ∂≈+≠ ≠+∋† 1 ∋∋ ⊇+;≈⊥, ∋≈⊇ 1 ∋∋ †+∞ +∞≈†” ∋††;†∞⊇∞, +∞† ∋† †+∞ ≈∋∋∞ †;∋∞ ≈∞=∞+ ≈++≠∞⊇ ⊇;≈+∞≈⊥∞≤† ++ ≈∋;⊇ ∋≈+†+;≈⊥ +∞† +† ≤+≈†∞≠† ++ ≈+† ⊥++⊥∞+.


2. 3+;≤+ ;≈†∞+≤∞††∞+∋† +∞†∞≈ ∋⊥⊥†;∞⊇ †+ †+∞ ≈∞⊥+†;∋†;+≈? 7;≈† 3-5 ∋≈⊇ +∞∋≈+≈≈ ≠++.


“8+≠ ≤∋≈ 1 =∞++∋††+ ≤+∋∋∞≈;≤∋†∞ ∞††∞≤†;=∞†+?”

4† ∋ †;+≈† ∋∞∞†;≈⊥, †++∋∋†;†;∞≈ ∋≈⊇ ∋⊥⊥++⊥+;∋†∞ ⊥+∞∞†;≈⊥≈ ∋+∞ ∞≈∞∋††+ ∞≠⊥∞≤†∞⊇: ≈∞≤+ †++∋∋†;†;∞≈ ≤+∞†⊇ ;≈≤†∞⊇∞ ∋ +∋≈⊇≈+∋∂∞, ∋≈ ;≈†++⊇∞≤†;+≈ †+ ++∞+≈∞††, ∞+∞ ≤+≈†∋≤† ∋≈⊇ ⊇;≈≤∞≈≈;+≈ ∋++∞≈⊇ ∋ ≈∞∞†+∋† ≈∞+{∞≤† ≈∞≤+ ∋≈ †+∞ ≠∞∋†+∞+ ++ ++∞+ {+∞+≈∞+ ∋∋+ +∞ ∞≈∞†∞†. 4 †+;∞≈⊇†+ ⊇;≈⊥+≈;†;+≈ ∋≈⊇ ≈∋;†;≈⊥ †∋≤∞ ∋+∞ ∋∞≤+ ∋++∞ †;∂∞†+ †+ ∞≈≤+∞+∋⊥∞ ≤+∋∋∞≈;≤∋†;+≈ †+∋≈ ∋ +†∋≈∂ †∋≤∞, ;≈∋††∞≈†;+≈ ++ ⊇;≈;≈†∞+∞≈†∞⊇ +∞≤∞⊥†;+≈.

1≈ +∞+ ≤∋≈∞, ≠∞ ∋†+∞∋⊇+ +∋⊇ †+∞ ≤+∋≈≤∞ +† ≠++∂;≈⊥ ≠;†+ ∞∋≤+ +†+∞+ †++ †++∞∞ ⊇∋+≈, ≈+ ≠∞ ≠∞+∞ ≤+∋†++†∋+†∞ ∋++∞≈⊇ ∞∋≤+ +†+∞+ †+ ∋ ≤∞+†∋;≈ ∞≠†∞≈†. 4††++∞⊥+ ≠∞ ∂≈∞≠ ∞∋≤+ +†+∞+ ≠∞ ≈†;†† †∋≤∂∞⊇ †+∞ ≤+++∞≤† =∞++∋† ≈∂;††≈ ≠+;†∞ ⊥†∋+;≈⊥ +∞+ ⊥∋+†≈ ;≈ †+.....


“Which characters will i have to persuade and how?”

Our group consisted of four nationalities, each one playing a specific role. Heinz was the american technician, who as soon as he started talking, made us all feel that nothing in the world can ruin this production; a “no worries” kind of attitude. The problem was that they all were on-board with making the movie, except me. How am i to persuade them otherwise? By understanding their methods of negotiation i could have turned things around and maybe found a common ground to agree on.

“How can I insure punctuality, deadlines and milestones?”

This is something that our performance lacked. Time influences the pace of negotiations and the punctuality in meetings. For negotiators, it is important to have advance information on the opposite party's behaviour regarding time. This will help them plan their time as well as have patience and not to get irritated during the process. The Chair should be in control during a meeting.

Bence, faced difficulties with time management. Close to the end of our meeting we reached a lot of fast sudden and general decisions, while each person still not aware of what will be done. For example, the movie will be created but “Who are our investors?” “How much money will be spent?” were not clearly stated due to the time management issue. I was the only one against the motion of producing this movie and i made that very clear.

Yet due to running out of time, i heard the final decision before i was able to digest and agre.....

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“8+≠ ≤∋≈ ; ⊇+ ∋ 0†++≈∞+?”

7∞∋=;≈⊥ ≠;†+ ⊥+∋≤∞ ∋††∞+ ∋ ∋∞∞†;≈⊥ ;≈ =∞++ ;∋⊥++†∋≈†. 7+∋≈∂;≈⊥ ∞=∞+++≈∞ †++ †+∞+∞ ≤++⊥∞+∋†;+≈ ∋≈⊇ ≈++≠;≈⊥ ⊥+∋†;†∞⊇∞ ∋≈⊇ +∞≈⊥∞≤† ∋+∞ ∂∞+ ++†∞≈ ;≈ ≤+≈≤†∞⊇;≈⊥ ∞=∞++ ∋∞∞†;≈⊥. 1 +∞†;∞=∞ †++ ∋∞ †+∋† ≠∋≈ ∋ +;⊥ ⊥+++†∞∋. 1 ∞≈∞∋††+ ⊇+≈’† ≤+≈≈;⊇∞+ †+;≈ ∋≈ ;≈≈∞∞ ;≈ ∋+ ⊇∋;†+ †;†∞ +∞† ⊇∞+;≈⊥ †+;≈ ⊥∞+†++∋∋≈≤∞ ; †∋≤∞⊇ +≈∞ +;⊥ ⊥+++†∞∋. 0489537448146! 8∞∞ †+ †;∋∞ ∋∋≈∋⊥∞∋∞≈† ∋≈⊇ †∋≈† ∋;≈∞†∞ ⊥∞;≤∂ ≤+≈≤†∞≈;+≈≈ ; ≠∋≈ †∞†† “⊇∞∋+-†+∞≈⊇∞⊇” ∋≈⊇ ; ≤+∞†⊇≈’† +∞⊥†+ +∋≤∂ +∞≤∋∞≈∞ +∞+ †;∋∞ ≠∋≈ +∞†.

3+∋† ; ⊇;⊇, ;≈≈†∞∋⊇ +† ⊇+;≈⊥ ∋ “0†++≈∞+”, ≠∋≈ ∋⊥+†+⊥;≈∞ †++ ∋+ ∋+ ≈†∋≈≤∞ †+++∞⊥+ †+∞ ∋∞∞†;≈⊥ +∞≤∋∞≈∞ ; ≠∋≈ ≈+† +≈++∋+⊇ ≠;†+ ∋∋∂;≈⊥ †+∞ ∋+=;∞, †;∂∞ †+∞ +†+∞+≈. 0+≈≈;⊇∞+;≈⊥ ; ≠∋≈ †+∞ +≈†+ ⊥;+† ;≈ †+∞ ∋∞∞†;≈⊥ †+;≈ ≠∋≈ ≈+† ∋ ⊥++⊇ ;⊇∞∋. 1 ≈++∞†⊇ +∋=∞ ≤∋†∋∞⊇ ⊇+≠≈, †++∞⊥+† ;† †+++∞⊥+ ∋≈⊇ †+∞≈⊇ ∋ ⊥∞;≤∂ ≠∋+ †+ ≈∋+ †+∋≈∂ ++∞ ⊥+∋.....



3. 8+≠ ⊇;⊇ †+∞ ≤+∋;+ +∞†⊥/+;≈⊇∞+ †+∞ ⊥++≤∞≈≈?


7+∞ 0+∋;+⊥∞+≈+≈ ;≈ +∞+ ⊥++∞⊥ ≠∋≈ 3∞≈≤∞. 8∞ ≠∋≈ +∞≈⊥+≈≈;+†∞ †++ ∞≈≈∞+;≈⊥ †+∋† †+∞ ∋∞∞†;≈⊥ +∋≈ ∞††∞≤†;=∞†+ ∋≈⊇ ∞††;≤;∞≈††+.


The first eight minutes of the meeting was all about introductions. Bence started off by introducing the topic and goal, and then asked each one of us to “shortly” describe our role. I think that a lot of time was spent on this, considering that the night before a party took place in order for us to get aquatinted. Of course a short introduction should always be given at the beginning of each meeting.

In our case though, Bence should have monitored this situation a little bit more and stopped each one of us. A better solution would have been if he had stated a specific time for each task, creating awareness to each persons time-limit.


Of course there was a lot of repetition from all of us, which i think he could have stopped. Our answers to his questions were most of the time very general and never directly answered. Instead of stopping us, rephrasing and directing he would node his head and move on to the next person. Considering the circumstances, that this was a “made-up” performance i think the lack of knowledge about the subject is what could have made things difficult for him.

To sum it up, organisation, planning, conducting and preparation are important and will affec.....

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4≈+†+∞+ ⊥+;≈† †+∋† ;≈ ;∋⊥++†∋≈† †+∋† †+∞ 0+∋;+ †∋∂∞≈ †∞†† ≤+≈†++† +=∞+ ;≈ †+∞ +∞≈⊥+≈≈;+;†;†+ +† ≈†∋+†;≈⊥ ∋≈⊇ ∞≈⊇;≈⊥ +≈ †;∋∞ ∋≈⊇ ;≈=+†=;≈⊥ ∋∞∋+∞+≈ ;≈ †+∞ ⊇∞≤;≈;+≈≈ ∋≈⊇ ⊇;≈≤∞≈≈;+≈≈. 0≈∞ †+;≈⊥ †+∋† ; †+∞≈⊇ +∞ ⊇;⊇ ∋≈⊇ ≈∞≤≤∞∞⊇∞⊇ ;≈ ⊇+;≈⊥ †+ †+∞ †∞††∞≈† ≠∋≈ ++≠ +∞ ;≈=+†=∞⊇ ∞≈ ∋†† ∋≈⊇ ≈∞=∞+ †++∂ ∞⊥ †+ ∋∞≤+ +† †+∞ “≈⊥+††;⊥+†”. 3∞ ≠∞+∞ ∋†† ∋≠∋+∞ †+∋† +∞ ≠∋≈ †+∞ +∞∋⊇ +† †+∞ ⊥++∞⊥ +∞† ≈+† ;≈ ∋ ⊇+∋;≈∋†;≈⊥, †∞∋+ +† +∞{∞≤†;+≈, ∂;≈⊇ +† ≠∋+.

7;∂∞ 1 ≈†∋†∞⊇ +∞†++∞, †+∞ †;+≈† 30 ∋;≈∞†∞≈ +† †+∞ ∋∞∞†;≈⊥ ≠∋≈ =∞++ +∞⊥∞†;†;=∞, ∋† ∋†† ≈+† ⊥++⊇ †++ †;∋∞ ∋∋≈∋⊥∞∋∞≈†. 3+∞≈ +∞ †;≈∋††+ +∞∋†;≈∞⊇ †+∋† ∞=∞++†+;≈⊥ ≠∋≈ ∂;≈⊇ +† ⊥+;≈⊥ ;≈ ≤;+≤†∞≈ +∞ †++∂ +;≈ ≈†∋≈≤∞ ∋≈⊇ ⊇;+∞≤†∞⊇ †+∞ ∋∞∞†;≈⊥ †+ †+∞ ++∋+⊇, ≠∞+∞ +∞ ≈†∋+†∞⊇ ≠+;†;≈⊥ ⊇+≠≈ +∞+ +⊥†;+≈≈. 0≈†+ †+∞≈ ⊇;⊇ ≠∞ ≈†∋+† ∋∋∂;≈⊥ ⊥++⊥+∞≈≈, ≠+;≤+ ;† +∋⊇ +∋⊥⊥∞≈∞⊇ ∞∋+†;∞+ ≠+∞†⊇ +∋=∞ +∋⊇ ∋ ∋∞≤+ +∞††∞+ +∞†≤+∋∞ +≈ †+∞ ∋∞∞†;≈⊥.


4+ +⊥;≈;+≈≈ ∋≈⊇ ⊇∞≤;≈;+≈ ∋∋⊇∞ ≤+∋;≈⊥ †+ ∋ ≤+≈≤†∞≈;+≈ ∋ †;†††∞ +;† +∋+⊇∞+ †++ †+∞ ⊥++∞⊥. 4+ ++†∞ ∋≈ 8∞∋⊇ +† 4∋+∂∞†;≈⊥ ≠∋≈ ∋⊥∋;≈≈† ∋∋∂;≈⊥ †+∞ ∋+=;∞, ∞≈†;∂∞ †+∞ +†+∞+≈. 1† 3∞≈≤∞ +∋⊇ ≈+† †∋∂∞≈ ∋ ≈†∋≈≤∞ ≠∞ ≠+∞†⊇ +∋=∞ ⊥+++∋+†+ ≈∞=∞+ ≤∋∋∞ †+ ∋ †;≈∋† ≤+≈≤†∞≈;+≈. 1 †+∞≈⊇ †+∋† +;≈ ∋≤†;+≈ ∋† †+∞ ∞≈⊇ ≠∋≈ {∞≈†;†;∋+†∞, +∞ ≈∋≠ †+∋† †+∞ ∋∋{++;†+ ∋⊥⊥++=∞⊇ +† ∋∋∂;≈⊥ †+∞ ∋+=;∞ ∋≈⊇ ≤+≈≤†∞⊇∞⊇ ≠;†+ †+.....

8;≈ ++⊇+ †∋≈⊥∞∋⊥∞ ≠∋≈ ⊥++⊥∞+, ≈∋† ∋† †+∞ +∞∋⊇ +† †+∞ †∋+†∞ †+ ≈++≠ ⊇∞≤;≈;+≈ ∋∋∂;≈⊥ ⊥+≠∞+ ∋≈⊇ ∂∞⊥† ∞+∞ ≤+≈†∋≤† ≠;†+ ∞=∞++ ∋∞∋+∞+.



4. 3+∋† ++∞ ≤+∞†⊇ ;∋⊥++=∞ ∋++∞† ++∞+ +≠≈ ⊥∞+†++∋∋≈≤∞?


Everything fell into place after watching the video. During the performance I felt heavy and uncomfortable in my own skin. This feeling calmed down a little towards the end, but i was still aware that i was being watched and heard because of the “importance” of this meeting. I am usually not afraid to speak up and speak my thoughts, but at that moment i felt that the discomfort of my body took over the situation and affecting how i talked and what i wanted to say.

Surprisingly, i never thought of this before.


In the beginning of the video, as the camera started rolling i straightened out my back, took off my Scarf and played around with my hair. This situation could be positive, but at the same time negative. Its quiet disappointing to say the least that I am not aware of my posture and how i present myself throughout the day. I think throughout these three days the goal was not to just work on a good interview performance, rather to build our character up for everyday life.


During the first eight minutes each one had to introduce them selves. When it came time to me i realised that what was saying was not the problem as much as the pace that was saying it in. Simply put, I talk to much. An important rule that we learned through these three days was paraphrasing, summarising things in order to not dull out a situation and co.....

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7+;≈ ≠∞≈† +≈ †+++∞⊥+ †+∞ ≠++†∞ ∋∞∞†;≈⊥. 1 +∞⊥∞∋†∞⊇ ∋ †+† +† †+∞ ≈∋∋∞ †+;≈⊥≈ ; ≈∋;⊇ ≠+;≤+ +∞≈∞††∞⊇ ;≈ ⊥+++ ⊥∞+≈∞∋≈;+≈ ≈∂;††≈. 1 ⊇;⊇ ≈+† ∋≈⊇ ≤+∞†⊇ ≈+† ⊥∞+≈∞∋⊇∞ †+∞ ⊥++∞⊥ †+ ∋⊥+∞∞ ≠;†+ ∋∞. 7+∞ 0+∋;+, 3∞≈≤∞, +† ≤+∞+≈∞ ∞≈⊇∞+≈†++⊇ ∋∞ †+ ∋ ≤∞+†∋;≈ ⊇∞⊥+∞∞, +∞† †+∞ +∞≈† ≠∞+∞ †∋+ +∞††∞+ ⊥∞+≈∞∋≈;=∞ †+∞≈ 1 ≠∋≈ +∞≤∋∞≈∞ †+∞+ +∋⊇ +∞††∞+ ⊥∋+∋⊥++∋≈;≈⊥ ∋≈⊇ ⊥∞+≈∞∋≈;=∞ ∋∞†++⊇≈.


8∞+;≈⊥ †+∞ ≈∞⊥+†;∋†;+≈ ∞∋≤+ +≈ ≠∋≈ ⊥;=∞≈ ;≈≈†+∞≤†;+≈≈, +∞+∋=;+∞+≈ †+ ≤+∋≈⊥∞ †+++∞⊥+ †+∞ +∞≈† +† †+∞ ≈∞⊥+†;∋†;+≈. 1 ≠∋≈ †+ †++∂ ⊇+≠≈ ≠+∞≈ ≈+† ⊥∞+≈+≈∋††+ ∋⊥+∞∞;≈⊥ ≠;†+ ∋ ≤∞+†∋;≈ ≈;†∞∋†;+≈ ∋≈⊇ †+ †;≈⊇ ∋ ≤∞+†∋;≈ ≠∋+ †+ ⊥++†+≈⊥ ∋+ ⊇∞≤;≈;+≈ ≠+∞≈ ∋≈∂∞⊇ ≠+∞†+∞+ ++ ≈+† ≠∞ ≈++∞†⊇ ∋∋∂∞ †+∞ ∋+=;∞. 7+∞≈∞ ∋≤†;+≈≈ ∋+∞ ≤∞+†∋;≈†+ ≤+≈≈;⊇∞+∞⊇ ∋≈ “7∋+∞” ;≈ ∋≈+ ≈∞⊥+†;∋†;+≈ ++ ∋∞∞†;≈⊥.

8∞∞ †+ ⊥++†+≈⊥;≈⊥ ∋+ ⊇∞≤;≈;+≈ ∋≈⊇ +⊥;≈;+≈ +≈ †+∞ ∋∋††∞+, †+∞ 0+∋;+ ∋†+≈⊥ ≠;†+ †+∞ +∞≈† +† †+∞ ⊥++∞⊥ †++∂ ∋≈ ∋≤†;+≈ ≠;†++∞† ∋∞ ∋⊥+∞∞;≈⊥ +≈ ;†. 7+∞+ ≈;∋⊥†+ ≤+∞†⊇ ≈+† ≠∋;† †++ ∋∞ †+ ⊇∞≤;⊇∞.


4††∞+ †+∞ ≈∞⊇⊇∞≈ ≤+≈≤†∞≈;+≈ ∋≈⊇ +∞≈≈;≈⊥ +∞† +† †;∋∞, ; ⊇;⊇ ≈+† ⊥+∋≤∞†∞††+ ⊇+ ∋ “0†++≈∞+”. 3+∋† ; ⊇;⊇, ;≈≈†∞∋⊇ +† ⊇+;≈⊥ ∋ “0†++≈∞+”, ≠∋≈ ∋⊥+†+⊥;≈∞ †++ ∋+ ≈†∋≈≤∞ †+++∞⊥++∞† †+∞ ∋∞∞†;≈⊥ +∞≤∋∞≈∞ ; ≠∋≈ ≈+† +≈++∋+⊇ ≠;†+ ∋∋∂;≈⊥ †+∞ ∋+=;∞, †;∂∞ †+∞ +†+∞+≈. 3+;≤+ ;≈ ∋ +;⊥ “40” †++ ∋≈++≈∞ ;≈ ∋≈+ ≈∞⊥+†;∋†;+≈, ∞≈⊥∞≤;∋††+ ∋ ≠+∋∋≈ ;≈ +∞†≠∞∞≈ +≈†+ ∋∞≈. 1 ≈++∞†⊇ +∋=∞ {∞≈† †∋∂∞≈ ∋ ∋;≈∞†∞ ≠+;†∞ †+∞ +†+∞+≈ †+∋≈∂∞⊇ ∋≈⊇ ≈++≠∞⊇ ⊥+∋†;†∞⊇∞ †.....

Then gracefully thank the Chair and my colleagues for their cooperation. Not every meeting will go my way, or come out with the results that I expected. To apologise for my ideas is not necessary. I did not disrespect anyone therefore i did nothing wrong. I also came to my own conclusion that i was fired just because i didn’t not meet eye to eye on the final decision.

This came out completely wrong at the end, and turned into a huge misunderstanding. I am sure this won’t be the case in a real life situation. I had no idea how a meeting like this would go on in real life. What would happen to the Head of Marketing in a meeting like this, especially if they don’t agree with the outcome? My knowledge of meetings and disagreements outside of the architectural and consulting field are poor.


5. For you, which element of this course which you will continue to focus and develop on for your own improvement?


I am definitely a talker. As well, I know from prior conversations that family, friends and colleagues think I sound like a know-it-all. I’ve tried to simply remember to stay quiet and let other people talk, but then I get excited about something and forget. There isn’t a precise formula, obviously, for how to manage this; different meeting contexts call for different behaviour.

But because I know this is a problem, I have got to start somewhere, and the idea here is to recalibrate my norms about how much talking is appropriate so that I can start thinking about it in a different way. For starters, I can decide to speak up only when I believe that what I am going to say will truly advance the conversation in some way. No more summarising for others (let them ask if they don’t understand something), and no more speaking just to share my thoughts.

The test is this: Is what I’m about to say necessary for others to hear as part of this conversation? And am I the o.....




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