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IIFT EPGDIB 2012-14 v Critically evaluate IOCL Internationaliz­ati­on expansion strategy in the present context v Identify challenges and provide suitable strategy International Marketing Management Indian Oil Corporation Indian Oil late but a sound globalization strategy using various entering modes as part of its International Market Entry Mix has been quite successful so far. It has helped IOCL achieve economies of scale in the marketing of its various products, especially its flagship Servo products. It has helped IOCL achieve production capacity by gaining potential customers and new markets. IOCL has been able to capitalize on its global recognition at 83rd in world by making substantial investments in Sri Lanka and Mauritius and its other overseas investments. With its investments in Africa and South America, it is on the path to identify and acquire new source of oil and gas. It has employed a host of different entering modes on account of various external factors like Market Size, Growth, Local Govt. Regulation, Political/Econo­mic­al/Opera­tional risk and its own internal factors of globalization as its key strategic objectives and availability of a highly matured R&D center, together with the advantages of being a state owned enterprise. With its vast experience in Domestic Marketing, IOCL started with Export Marketing in Sri Lanka due to the proximity and location advantages.
PROJECT MANAGEMENT PLAN EASY AND ACCESSIBLE ATMS PROJECT Version: #1 1.        ­ ­  Introductıon 2 1.1        Project Overview 2 1.2        Project Deliverables 3 2.        ­ ­  Project Organızatıon 4 2.1        Organizational Structure . 4 2.2        Organizational Boundaries and Interfaces 4 2.3        Project Responsibilitie­s . 5 3.        ­ ­  Managerıal Process . 6 3.1        Management Objectives and Priorities 6 3.2        Assumptions, Dependencies and Constraints . 7 3.3        Risk Management . 8 3.4        Monitoring and Controlling Mechanisms . 8 3.5        Staffing Plan 9 3.6        Stakeholders 10 3.7        Communication . 11 4.        ­ ­  Plan Detaıls 12 4.1        WBS 12 4.2        Resource Requirements . 12 4.3        Budget and Resource Allocation . 13 4.4        Schedule 14 1. Introductıon 1.1 Project Overview Objective of this project is to provide a fast money withdrawal service with OdeaBank’s Automated Teller Machines at all BP Stations which are on Ankara-Istanbul Tem Highway. The main purpose of this project is providing easy and fast access on the highway where there are no available banks. The project should be completed within a 1 month at a cost about 159000-
  • Growth in other operator will give more connection.



  • Threats:

    • More rigid government regulations.

    • More influence of competitors on the fixed network

    • Change of government might lead to competitors having more clout

    • Devaluation of Taka

    • Non-co-operation of government and fixed PSTN (Public Service Telephone Network).

    • Non-availability of funds.

    • BTTB has limited capacity for interconnections.

  • 3.4 Summary of the Internal Environment:

    In the internal environment I try to show the internal components of the grameenphone .

    I showed the resources, core competencies and the SWOT analysis. After analysis of these components, there is a summary that is the internal environment of the Grameenphone is very strong. Basically their core competencies are very strong. It helps them to compete with their competitors and performance growth.

    4.Corporate strategies:

    The overall scope and direction of a corporation and the way in which its various business operations work together to achieve particular goals. It encompasses a firm’s corporate actions with the aim to achieve company objectives while achieving a competitive advantage.

    Corporate strategy entails a clearly defined, long-term vision that organizations set, seeking to create corporate value and motivate the workforce to implement the proper actions to achieve .....[read full text]

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    1≈ ∋⊇⊇;†;+≈, ≤++⊥++∋†∞ ≈†+∋†∞⊥+ ;≈ ∋ ≤+≈†;≈∞+∞≈ ⊥++≤∞≈≈ †+∋† +∞⊥∞;+∞≈ ∋ ≤+≈≈†∋≈† ∞††++† †+ ∞≈⊥∋⊥∞ ;≈=∞≈†++≈ ;≈ †+∞≈†;≈⊥ †+∞ ≤+∋⊥∋≈+ ≠;†+ †+∞;+ ∋+≈∞+, †+∞+∞++ ;≈≤+∞∋≈;≈⊥ †+∞ ≤+∋⊥∋≈+’≈ ∞⊥∞;†+. 0+⊥∋≈;=∋†;+≈≈ †+∋† ∋∋≈∋⊥∞ †+ ⊇∞†;=∞+ ≤∞≈†+∋∞+ =∋†∞∞ ∞≈†∋;†;≈⊥†+ ∋+∞ †++≈∞ †+∋† +∞=;≈;† †+∞;+ ≤++⊥++∋†∞ ≈†+∋†∞⊥+ +∞⊥∞†∋+†+ †+ ;∋⊥++=∞ ∋+∞∋≈ †+∋† ∋∋+ ≈+† ⊇∞†;=∞+ †+∞ ∋;∋∞⊇ +∞≈∞††≈.

    1† †∋∂∞≈ ∋ ⊥++††+†;+ ∋⊥⊥++∋≤+ †+ ≈†+∋†∞⊥;≤ ⊇∞≤;≈;+≈ ∋∋∂;≈⊥ ++ †++∂;≈⊥ ∋≤++≈≈ ∋†† +† ∋ †;+∋’≈ +∞≈;≈∞≈≈∞≈ †+ ⊇∞†∞+∋;≈∞ ++≠ †+ ≤+∞∋†∞ †+∞ ∋+≈† =∋†∞∞.

    1≈ ++⊇∞+ †+ ⊇∞=∞†+⊥ ∋ ≤++⊥++∋†∞ ≈†+∋†∞⊥+, †;+∋≈ ∋∞≈† †++∂ ∋† ++≠ †+∞ =∋+;+∞≈ +∞≈;≈∞≈≈ †+∞+ +≠≈ †;† †+⊥∞†+∞+, ++≠ †+∞+ ;∋⊥∋≤† ∞∋≤+ +†+∞+, ∋≈⊇ ++≠ †+∞ ⊥∋+∞≈† ≤+∋⊥∋≈+ ;≈ ≈†+∞≤†∞+∞⊇ ;≈ ++⊇∞+ †+ +⊥†;∋;=∞ +∞∋∋≈ ≤∋⊥;†∋†, ⊥++≤∞≈≈∞≈, ∋≈⊇ ⊥+=∞+≈∋≈≤∞. 0++⊥++∋†∞ 3†+∋†∞⊥+ +∞;†⊇≈ +≈ †+⊥ +† +∞≈;≈∞≈≈ ≈†+∋†∞⊥+, ≠+;≤+ ;≈ ≤+≈≤∞+≈∞⊇ ≠;†+ †+∞ ≈†+∋†∞⊥;≤ ⊇∞≤;≈;+≈ ∋∋∂;≈⊥ †++ ∋≈ ;≈⊇;=;⊇∞∋† +∞≈;≈∞≈≈.

    7+∞ 6+∋∋∞∞≈⊥++≈∞ †+††+≠ †+∞ ≤+≈† †∞∋⊇∞+≈+;⊥ ∋≈⊇ 0++⊇∞≤† 8;††∞+∞≈†;∋†;+≈ ≈†+∋†∞⊥+.

    0+≈† †∞∋⊇∞+≈+;⊥ ≈†+∋†∞⊥+:

    0+≈† †∞∋⊇∞+≈+;⊥ ;≈ ∋ ≈†+∋†∞⊥+ ≤+∋⊥∋≈;∞≈ ∞≈∞ †+ ;≈≤+∞∋≈∞ ∞††;≤;∞≈≤;∞≈ ∋≈⊇ +∞⊇∞≤∞ ⊥++⊇∞≤†;+≈ ≤+≈†≈ +∞†+≠ †+∞ ;≈⊇∞≈†++ ∋=∞+∋⊥∞ ++ †+∞;+ ≤†+≈∞≈† ≤+∋⊥∞†;†++.

    7+∞+ †+††+≠ †+;≈ ≈†+∋†∞⊥+ +∞≤∋∞≈∞:

    1. 1† ≤+=∞+≈ 9≤+≈+∋;∞≈ +† ≈≤∋†∞.

    2. 1† ≤+=∞+≈ 7+≠ ≤+≈† ⊇;≈†+;+∞†;+≈.

    3. 1† ≤+=∞+≈ †;⊥+† ≤+≈† ≤+≈†++† ≈+≈†∞∋.

    4. 1† ;≈ =∞++ ≈;∋⊥†∞+ ⊥++⊇∞≤† ⊇∞≈;⊥≈.

    5. 1† +∋≈ ∞††;≤;∞≈† ⊥++⊇∞≤†;+≈/3∞+=;≤∞≈.


    0++⊇∞≤† 8;††∞+∞≈†;∋†;+≈:

    0++⊇∞≤† ⊇;††∞+∞≈†;∋†;+≈ ;≈ ∋ ∋∋+∂∞†;≈⊥ ⊥++≤∞≈≈ †+∋† ≈++≠≤∋≈∞≈ †+∞ ⊇;††∞+∞≈≤∞≈ +∞†≠∞∞≈ ⊥++⊇∞≤†≈.

    8;††∞+∞≈†;∋†;+≈ †++∂≈ †+ ∋∋∂∞ ∋ ⊥++⊇∞≤† ∋++∞ ∋††+∋≤†;=∞ ++ ≤+≈†+∋≈†;≈⊥ ;†≈ ∞≈;⊥∞∞ ⊥∞∋†;†;∞≈ ≠;†+ +†+∞+ ≤+∋⊥∞†;≈⊥ ⊥++⊇∞≤†≈. 3∞≤≤∞≈≈†∞† ⊥++⊇∞≤† ⊇;††∞+∞≈†;∋†;+≈ ≤+∞∋†∞≈ ∋ ≤+∋⊥∞†;†;=∞ ∋⊇=∋≈†∋⊥∞ †++ †+∞ ⊥++⊇∞≤†'≈ ≈∞††∞+, ∋≈ ≤∞≈†+∋∞+≈ =;∞≠ †+∞≈∞ ⊥++⊇∞≤†≈ ∋≈ .....

    7+∞+ †+††+≠ †+;≈ ≈†+∋†∞⊥+ +∞≤∋∞≈∞:

    1. 7+∞+ ⊥;=∞ 3∞⊥∞+;++ ⊥++⊇∞≤† ⊥∞∋†;†+.

    2. 7+∞+ ⊥;=∞ 3∞⊥∞+;++ ⊥++⊇∞≤† =∋+;∞†+.

    3. 7+∞+ ⊥++=;⊇∞ 3∞⊥∞+;++ ≤∞≈†+∋∞+ ≈∞+=;≤∞.

    4. 4∞≤+ ∞≠⊥∞≈⊇ ;≈ 5&∋∋⊥;8.


    4.1 Implementation strategy:

    Strategic implementation is a process that puts plans and strategies into action to reach desired goals.

    The strategic plan itself is a written document that details the steps and processes needed to reach plan goals, and includes feedback and progress reports to ensure that the plan is on track.

    Strategic implementation is critical to a company’s success, addressing the who, where, when, and how of reaching the desired goals and objectives.

    It focuses on the entire organization. Implementation occurs after environmental scans, SWOT analyses, and identifying strategic issues and goals. Implementation involves assigning individuals to tasks and timelines that will help an organization reach its goals.

    A successful implementation plan will have a very visible leader, such as the CEO, as he communicates the vision, excitement and behaviors necessary for achievement.

    Everyone in the organization should be engaged in the plan. Performance measurement tools are helpful to provide motivation and allow for follow-up. Implementation often includes a strategic map, which identifies and maps the key ingredients that will direct performance. Such ingredients include finances, market, work environment, operations, people and partners.

    Corporate gov.....

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    0++⊥++∋†∞ 6+=∞+≈∋≈≤∞ +∞⊥+∞≈∞≈†≈ †+∞ +∞†∋†;+≈≈+;⊥ ∋∋+≈⊥ ≈†∋∂∞++†⊇∞+≈ †+∋† ;≈ ∞≈∞⊇ †+ ⊇∞†∞+∋;≈∞ &∋∋⊥; ≤+≈†++† †+∞ ≈†+∋†∞⊥;≤ ⊇;+∞≤†;+≈ &∋∋⊥; ⊥∞+†++∋∋≈≤∞ +† ++⊥∋≈;=∋†;+≈≈.

    7+∞+∞ ;≈ †+∞ ≤++⊥++∋†∞ ⊥+=∞+≈∋≈≤∞ ≈†+∞≤†∞+∞ +† 6+∋∋∞∞≈⊥++≈∞.

    4.2 0++⊥++∋†∞ ≈+≤;∋† +∞≈⊥+≈≈;+;†;†+ +† 6+∋∋∞∞≈⊥++≈∞:

    0++⊥++∋†∞ 5∞≈⊥+≈≈;+;†;†+ ;≈ ∋∋≈;†∞≈†∞⊇ †+++∞⊥+ †+∞ ;∋⊥†∞∋∞≈†∋†;+≈ +† +∞+ =;≈;+≈ ∋≈⊇ =∋†∞∞≈ ;≈ ∋†† ≈⊥+∞+∞≈ +† †+∞ ≤+∋⊥∋≈+ ∋≈⊇ ;†≈ =∋†∞∞ ≤+∋;≈.

    4† 6+∋∋∞∞≈⊥++≈∞, †+∞+ †;=∞ ++ †+∞ ≈∋+;≈⊥ “8∞=∞†+⊥∋∞≈† ;≈ ∋ {+∞+≈∞+, ≈+† ∋ ⊇∞≈†;≈∋†;+≈.” †+∞;+ ≠++∂ ;≈ ≈+† {∞≈† ∋++∞† ∞≈≈∞+;≈⊥ ≤+≈≈∞≤†;=;†+; ;† ;≈ ∋++∞† ≤+≈≈∞≤†;≈⊥ ≠;†+ ⊥∞+⊥†∞ ∋≈⊇ +∞;†⊇;≈⊥ ∋ +∞†∋†;+≈≈+;⊥ +∋≈∞⊇ +≈ †+∞≈† ≠;†+ †+∞;+ ≈∞+≈≤+;+∞+≈, +∞≈;≈∞≈≈ ⊥∋+†≈∞+≈, ∞∋⊥†++∞∞≈, ≈+∋+∞++†⊇∞+≈ ∋≈ ≠∞†† ∋≈ †+∞ ≠;⊇∞+ ≤+∋∋∞≈;†+. 7+∞+ +∋=∞ ∋†≠∋+≈ +∞†;∞=∞⊇ †+∋† ⊥++⊇ ⊇∞=∞†+⊥∋∞≈† ;≈ ⊥++⊇ +∞≈;≈∞≈≈.

    3+;†∞ †+∞+ ∋∋;≈†∋;≈ †+∞;+ +∞≈;≈∞≈≈ †+≤∞≈, †∋∂;≈⊥ †+∞ ≈∋†;+≈ †++≠∋+⊇ +∞∋∋;≈≈ †+∞;+ †+⊥ ⊥+;++;†+. 7+∞≈ †+∞;+ +∞†∋†;+≈≈+;⊥ ≠;†+ 3∋≈⊥†∋⊇∞≈+ ;≈ +∞;†† +≈ ∋ ⊥∋+†≈∞+≈+;⊥ ≠+;≤+ ≈†+;=∞≈ †+ ∋≤+;∞=∞ ≤+∋∋+≈ ∞≤+≈+∋;≤ ∋≈⊇ ≈+≤;∋† ⊥+∋†≈.

    4† 6+∋∋∞∞≈⊥++≈∞ 0++⊥++∋†∞ 5∞≈⊥+≈≈;+;†;†+ (05) ;≈ ∋ ≤+∋⊥†∞∋∞≈†∋++ ≤+∋+;≈∋†;+≈ +† +∞≈⊥+≈≈;+†∞ +∞≈;≈∞≈≈ ⊥+∋≤†;≤∞≈ ∋≈⊇ ≤++⊥++∋†∞ +∞+∋=;++ ∋≈⊇ ∞≠†∞+≈∋††+ †+≤∞≈∞⊇ ;≈;†;∋†;=∞≈ †+ ≤+∞∋†∞ ≈+∋+∞⊇ =∋†∞∞ †++ †+∞ ≈+.....

    1≈ +†+∞+ ≠++⊇≈, 60’≈ “+∞≈⊥+≈≈;+;†;†+” ;≈≤†∞⊇∞≈ ++†+ ≤+∋⊥†;∋≈≤∞ ≠;†+ ;≈†∞+≈∋†;+≈∋† ∋≈⊇ ≈∋†;+≈∋† ≈†∋≈⊇∋+⊇≈ ∋≈⊇ ++†;⊥∋†;+≈≈ ∋≈⊇ ≈†∋∂∞++†⊇∞+’≈ ∞≠⊥∞≤†∋†;+≈≈ +≈ 60’≈ ++†∞ ;≈ †+∞ ≤+∋∋∞≈;†+. 4≈ ≈∞≤+, ≤++⊥++∋†∞ +∞≈⊥+≈≈;+;†;†+ ≤∋≈ +∞ ≈∋;⊇ †+ ≈⊥∋≈ †+∞ ≠++†∞ +† ∋≈ ++⊥∋≈;=∋†;+≈’≈ +∞≈;≈∞≈≈ ∋≤†;=;†;∞≈.

    1. 6+∋∋∞∞≈⊥++≈∞ 7∞†∞∋∞⊇;≤;≈∞ 0;†+† 0++{∞≤†:


    6+∋∋∞∞≈⊥++≈∞ †∋∞≈≤+∞⊇ 7∞†∞∋∞⊇;≤;≈∞ 0;†+† 1≈;†;∋†;=∞ ;≈ †+ ⊥++=;⊇∞ +∞∋††+≤∋+∞ ≈∞+=;≤∞≈ †+ †+∞ ∞≈⊇∞+⊥+;=;†∞⊥∞⊇ ≤+∋∋∞≈;†+ ≠++ ⊇+∞≈ ≈+† +∋=∞ ∋≤≤∞≈≈ †+ ∋+⊇∞+≈ ∋∞⊇;≤∋† ≈∞+=;≤∞≈.

    The prime objective of this project is to enhance the quality of life of vulnerable and underserved community of peri-urban/urban slum and rural Bangladesh. An innovative device has been developed, named DICOT (Digital Imaging & Communication on Telemedicine) which is supported by software, named TIMES (Telemedicine Information Management & Education System).

    1. National Immunization DAY (NID) Campaign:

    GP partnering with Bangladesh Government and WHO has been conducting polio vaccination awareness raising campaign since 2007 in order to eradicate the re-emergence of polio from Bangladesh.

    Campaign activities include: SMS reminder, RJ endorsement (FM radio), awareness through folk songs, mobile vaccination centres, press ads and so forth.

    1. Safe Motherhood and Infant Care (SMIC):

    Motherhood is celebrated as one of the most extraordinary times in a woman's life.

    But the reality in Bangladesh is striking. During the project period (2007-2010) a total of 1,703,767 maternal and child care services provided to economically disadvantaged mothers and infants. Patiya and Bhola clinics at the coastal belt were upgraded to emergency obstetric care centers.10 motorized vans were provided to facilitate better patients’ referral and home delivery (HD) services by skilled birth attendants (SBA).Four clinics-on-wheels are used to increase the accessibility of services in .....

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    1. 3≤++†∋+≈+;⊥:

    7+;≈ ⊥++⊥+∋∋ ;≈≈⊥;+∞≈ ∞≈⊇∞+⊥+;=;†∞⊥∞⊇ ≈†∞⊇∞≈†≈ ∋≈⊇ ⊥;=∞≈ †+∞∋ †+∞ +⊥⊥++†∞≈;†+ †+ ≈†∞⊇+ +∋+⊇ ∋≈⊇ ⊥++≠ ∋≈ +∞∋† †∞∋⊇∞+≈ ≈+ †+∋† +≈ ≤+∋⊥†∞†;+≈ +† †+∞;+ ≈†∞⊇;∞≈ †+∞+ ∋∋+ †∋∂∞ †+∞ ≤+∋††∞≈⊥∞ †+ +∞≤+∋∞ †∞†∞+∞ †∞∋⊇∞+≈ +† 3∋≈⊥†∋⊇∞≈+. 6+∋∋∞∞≈⊥++≈∞, ;≈ ≤+††∋+++∋†;+≈ ≠;†+ 6+∋∋∞∞≈ 3+;∂∂+∋, ∋≈ ++⊥∋≈;=∋†;+≈ +† 6+∋∋∞∞≈ 3∋≈∂ 6∋∋;†+, ⊥++=;⊇∞≈ †;≈∋≈≤;∋† ∋≈≈;≈†∋≈≤∞ †+ 100 ++;⊥+† +∞† ∞≈⊇∞+⊥+;=;†∞⊥∞⊇ ≈†∞⊇∞≈†≈ †+++∞⊥+ ∋ ≈≤++†∋+≈+;⊥ †∞≈⊇ ∋† ⊇;††∞+∞≈† ∋≤∋⊇∞∋;≤ †∞=∞†≈ ∋≈≈∞∋††+.

    7+∞ †∞≈⊇ ;≈ +∞;≈⊥ ∋∋≈∋⊥∞⊇ ⊇;+∞≤††+ ++ 6+∋∋∞∞≈ 3+;∂∂+∋. 0∞++∞≈††+ 100 ≈≤++†∋+≈+;⊥≈ ∋+∞ +∞;≈⊥ ∋∋≈∋⊥∞⊇ †+++∞⊥+ 6+∋∋∞∞≈⊥++≈∞’≈ †∞≈⊇.

    1. 0†;≤∂ 6+∞∞≈:

    0†;∋∋†∞ ≤+∋≈⊥∞ ;≈ ≠;⊇∞†+ +∞≤+⊥≈;=∞⊇ ∋≈ †+∞ ⊥+∞∋†∞≈† ⊥†++∋† ≈∞≈†∋;≈∋+;†;†+ ≤+∋††∞≈⊥∞.

    1†≈ ;∋⊥†;≤∋†;+≈≈ ∋+∞ †∋+-+∞∋≤+;≈⊥ †++ †+∞ ∞≈=;++≈∋∞≈†, †++ †+∞ ⊥∞+⊥†∞, ∋≈⊇ †++ †+∞ ⊥†++∋† ∞≤+≈+∋+. 3∋≈⊥†∋⊇∞≈+, †++∞⊥+ +∞;≈⊥ †+∞ †+≠∞≈† ≤+≈†+;+∞†++ †+ ∞≈=;++≈∋∞≈†∋† ⊇∞⊥+∋⊇∋†;+≈, ;≈ ≤+≈≈;⊇∞+∞⊇ †+ +∞ ∋∋+≈⊥ †+∞ ≠++≈†-+;† ≤+∞≈†+;∞≈ †+ †+∞ ∞††∞≤†≈ +† ≤†;∋∋†∞ ≤+∋≈⊥∞. 1≈ =;∞≠ +† †+;≈, ∋≈ ∋ +∞≈⊥+≈≈;+†∞ ≤++⊥++∋†∞ ≤;†;=∞≈ 6+∋∋∞∞≈⊥++≈∞ †∋∞≈≤+∞⊇ ;†≈ ∞≈=;++≈∋∞≈†∋† ∋≈⊇ ≤†;∋∋†∞ ≤+∋≈⊥∞ ≤∋∋⊥∋;⊥≈ 3†∋+ 6+∞∞≈, 3†∋+ 0†+≈∞.

    0†;≤∂ 6+∞∞≈ ;≈ ∋≈ ;≈†∞+≈∋† ;≈;†;∋†;=∞ +† †+;≈ ⊥∋+†;≤∞†∋+ ≤∋∋⊥∋;⊥≈.

    7+∞ ⊥∞+⊥+≈∞ +† 0†;≤∂ 6+∞∞≈ ;≈ †+ ≤+∞∋†∞ ≤†;∋∋†∞ ∋≈⊇ ∞≈=;++≈∋∞≈† ∋≠∋+∞≈∞≈≈ ∋∋+≈⊥ †+∞ ∞∋⊥†++∞∞≈ +† 6+∋∋∞∞≈⊥++≈∞ ∋≈⊇ ∞≈≤+∞+∋⊥∞ †+∞∋ †+ +∞≤+∋∞ ∋≤†;=∞ ∋⊥∞≈†≈ +† ≈∞≈†∋;≈∋+†∞ ∋≈⊇ ∞⊥∞;†∋+†∞ ⊇∞=∞†+⊥∋∞≈†.

    4† †+∞ ≈∋∋∞ †;∋∞, †+∞ ⊥++⊥+∋∋ +∋≈ +∞∞≈ ⊇∞=∞†+⊥∞⊇ †+ ∞≈≤+∞+∋⊥∞ ∞∋⊥†++∞∞≈ †+ †+;≈∂, +∞††∞≤† ∋≈⊇ ∋≤† †+≠∋+⊇≈ †+∞ ⊥+∋† +† +∞;≈⊥ ∞≈=;++≈∋∞≈† †+;∞≈⊇†+ - ⊥++∋+†∞ ∋≈ ∞≈⊇∞+≈†∋≈⊇;≈⊥ †+∋† ≤+∋∋∞≈;†;∞≈ ∋+∞ ⊥;=+†∋† †+ ≤+∋≈⊥;≈⊥ ∋††;†∞⊇∞≈ †+≠∋+⊇≈ ∞≈=;++≈∋∞≈†∋† ;≈≈∞∞≈. 4++=∞ ∋††, †+;≈ ;≈;†;∋†;=∞ +∋≈ +∞∞≈ ;≈;†;∋†∞⊇ †+ ⊇;≈⊥†∋+ †+∞ +∞∋∞†+ ∋≈⊇ ⊇;=∞+≈;†+ +† +∞+ ≤+∞≈†++ ∋≈⊇ †+ ≤+∞∋†∞ ∋≠∋+∞≈∞≈≈ ∋++∞† ≠+∋† ≠∞ ≠;†† +∞ ∋;≈≈;≈⊥ ;† ≠∞ ⊇+ ≈+† ∋≤† ≈+≠ .....

    5.5∞≤+∋∋∞≈⊇∋†;+≈≈ &∋∋⊥; 6∞†∞+∞ 0+∋††∞≈⊥∞≈:

    7+∞ ⊥+∋∋∞∞≈⊥++≈∞ ;≈ +≈∞ +† †+∞ +;⊥ †∞†∞≤+∋∋∞≈;≤∋†;+≈ ≤+∋⊥∋≈;∞≈ ;≈ 3∋≈⊥†∋⊇∞≈+.

    7+∞+ †∋∂∞ ∋+≈† +† †+∞ ∋∋+∂∞†≈ ;≈ 3∋≈⊥†∋⊇∞≈+. 1≈ †+∞ †∞†∞+∞ †+∞+ †∋∂∞ ∋++∞ ≤+∋††∞≈⊥∞≈ ;≈ †+;≈ ∋∋+∂∞†. 7+∞+∞ ∋+∞ ≈+∋∞ ≤+∋⊥∞†;†++≈ ;≈ †+∞ ∋∋+∂∞†. 7+∞+ ∋+∞ =∞++ ≈†++≈⊥. 7+ ≤+⊥∞ ∞⊥ ≠;†+ †+∞∋ †+∞ 6+∋∋∞∞≈⊥++≈∞ ≈∞∞⊇≈ †+ +∞ ≈†++≈⊥∞+ †+∋≈ +†+∞+≈. 7+∞+ ∋†≠∋+≈ ≈∞∞⊇ †+ †+††+≠ †+∞ +∞†∞≈ &∋∋⊥; +∞⊥∞†∋†;+≈ ;≈ †+∞ †∞†∞≤+∋∋∞≈;≤∋†;+≈ ∋≤†. 0+≈†;≈∞∞ ;≈≤+∞∋≈;≈⊥ ∋∋+∂∞† ≈+∋+∞ ∋† †+∞ ≈∋∋∞ +∋†∞ +=∞+ †+∞ ≈∞≠† 5+∞∋+≈.

    3+∋∞ †;≈† +† +∞≤+∋∋∞≈⊇∋†;+≈≈ ;≈ ⊥;=∞≈ +∞†+≠:

    1. 4∋∂;≈⊥ ≈∞+∞ †+∞ ⊥∞∋†;†+ +† ⊥++⊇∞≤† ∋† ≤+∋⊥∞†;†;=∞ ⊥+;≤∞.

    2. 7∋∞≈≤+ 0∞≈†+∋∞+ 7++∋††+ 0++⊥+∋∋.

    3. 7+∞+ ≈++∞†⊇ +∞⊥∞ ;≈=∞≈†∋∞≈†≈ +≈ 5 ∋≈⊇ 8 ∋≈ ;† ;≈ ⊇+;≈⊥ +∞≈;≈∞≈≈ ;≈ 8;-†∞≤+ ;≈⊇∞≈†++.

    4. 7+∞+ ≈++∞†⊇ ∋∋;≈†∋;≈ ∋ ⊥++⊇ ≈∞†≠++∂;≈⊥ ≈+≈†∞∋ ∋†† +=∞+ †+∞ 3∋≈⊥†∋⊇∞≈+.

    5. 7+∞+ ≈++∞†⊇ +∞⊇∞≤∞ †+∞;+ †∋†∂ †;∋∞ ∋≈⊇ ;≈†∞+≈∞† ⊥∋≤∂∋⊥∞ ⊥+;≤∞.

    6. 7+∞+ ≈++∞†⊇ ≤+≈†;≈∞∞ ∋≈⊇ ∋++∞ ⊇∞=∞†+⊥ †+∞;+ ≤∞≈†+∋∞+ ≈∞+=;≤∞.


    6.Conclusion:


    Grameenphone widely abbreviated as GP, is the leading telecommunications service provider in Bangladesh.

    As per the analysis the whole report we found that grameenphone is one of the market leader in telecommunication sector in Bangladesh. They provide a quality full product. Besides they provide a superior customer service for their customers. It is a great advantage for them. They also consider the external and internal environment of their business. So that it helps them to carry a sustainable advantage and helps to compete with their competitors.

    They also have a good relation to their customer and their suppliers also. As a result the Business Development and Customer Retention Policies implementation consumers’ behavior towards Grameenphone have very positive and their satisfaction level is very high to carry on the leading place in market. Their market strategy helps them to compete with others in the market.

    All over the grameenphone company is a best company with a good fundamental indeed. Following some necessary steps they remain the market leader in the future in telecommunicatio.....




    5∞†∞+∞≈≤∞≈:

    • 3∞+≈;†∞ +† ⊥+∋∋∞∞≈⊥++≈∞:

    • 9≠†∞+≈∋† ∞≈=;++≈∋∞≈† ∋≈∋†+≈;≈: .

    • 9≠†∞+≈∋† ∞≈=;++≈∋∞≈† ≤+∋⊥+≈∞≈† ∋≈∋†+≈;≈: .

    • 1≈†∞+≈∋† ∞≈=;++≈∋∞≈† ∋≈∋†+≈;≈: .

    • 1≈†∞+≈∋† ∞≈=;++≈∋∞≈† ≤+∋⊥+≈∞≈†≈ ∋≈∋†+≈;≈: .

    • 0++†∞+≈ 6;=∞ †∋≤†++≈ ∋≈∋†+≈;≈:

    • 0++†∞+’≈ †;=∞ †∋≤†++≈ ∋≈∋†+≈;≈: .

    • 3≠+† ∋≈∋†+≈;≈ +† ⊥+∋∋∞∞≈ ⊥++≈∞: .

    • 0+∋⊥∞†;†++’≈ ∋≈∋†+≈;≈: .

    • 0++⊥++∋†∞ ≈†+∋†∞⊥+ +†: .

    • 1≈††∋†;+≈ +∋†∞ +† 3∋≈⊥†∋⊇∞≈+ :

    • 3∞+≈;†∞ +† 3∋≈⊥†∋⊇∞≈+ +∋≈∂: .


    .....


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